FAQ

Common

How does the ExSun.io service work?

How to choose the right exchange on ExSun.io?

Why do I need to register on your platform?

How can I get cashback or a bonus for a review?

How can I find out about new exchange points on your platform?

How often is information about exchange rates and conditions updated on your platform?

How does the moderation of exchanges occur on your platform?

What should I do if I encounter difficulties with a transaction?

Can I trust the rating of exchanges on your platform?

What types of icons exist?

How does the review verification system work on ExSun?

What advantages does the reward system for leaving a review on ExSun offer me?

How can I receive a reward for leaving a review on ExSun?

Is there a limit on the number of reviews for which I can receive a reward on ExSun?

How is the fairness of the review reward system ensured on ExSun?

What information can be found in reviews about cryptocurrency exchanges?

Why is the review I left about an exchange not displayed on the monitoring site?

How to choose an exchange point participating in the cashback program?

How can I receive cashback after completing a transaction on the platform?

I am dissatisfied with the exchange service. Where should I turn?

Can I trust the rating of exchanges on your platform?

Where does the information about exchange speed, support work, and other parameters come from?

How to withdraw funds from my account?

What is the minimum amount for withdrawing cashback and funds on ExSun?

Which withdrawal directions are available?

How does the ExSun.io service work?

How to choose an exchange point correctly?

What should I do if I encounter difficulties in completing a transaction?

What is the usual commission for exchanging cryptocurrencies or fiat money?

How long does it usually take to complete an exchange transaction?

How to correct errors in the recipient's details when creating an exchange request?

What should I do if the funds are sent but the exchange is not completed within the specified period?

What is 'Currency to All Directions' exchange?

What are 'Popular Directions'?

What are 'Favorite Directions'?

What is 'Transition History'?

What are switch filters, and how do they work?

What should I do if the required switch filter is not available in the list?